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SERVICES

MANAGED ENTRY POINT

Managed EntryPoint services ensure that any device accessing a customer's data is authorised to do so. Datacentrix secures, controls, manages and maintains all devices that a customer owns, and monitors those that does not.

A smartphone, laptop, tablet or desktop can connect staff and customers to an organisation's private network and Internet facility, providing users with information and allowing the initiation of transactions.

Remote monitoring and maintenance

Datacentrix can remotely access any entry-point device, its files or applications over the web, whether you're at the office, travelling, at a client site, or at home. The team will troubleshoot, and in most cases, remotely repair any fault or rectify any errors that may occur.

Site-based service

Datacentrix' field service personnel are vendor certified to work on most devices deployed within customer environments and are authorised to deliver warrantee services on behalf of the original equipment manufacturer (OEM).

Entry-point services for desktops, laptops, tablets and smartphones include:

Support

Maintenance

Monitoring and control

Security

Backup

 

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